Operating : 10:00-20:00
Entry Hours : 10:00-19:15
Telephone : +86 755 2916 3888
Address : 116F, Ping An Finance Center, No.5033 Yitian Rd,
Futian District, Shenzhen, China.
Ⅰ Ticket
(1) One ticket is only for one person within the validity period, and no multiple visits allowed. Please keep the ticket properly. Any consequence of ticket loss shall be borne by the tourists themselves.
(2) Tourists who are entitled to Free Sky discounts must present the discount tickets and related supporting and valid documents when going through the ticket-checking process.
Ⅱ Security Inspection
Tourists must undergo inspections at the security checkpoint. For tourists stopped by the security, Free Sky has the right to turn down their visit.
Ⅲ Safe Tour
(1) Prohibited articles
1. Flammable and explosive items such as lighters, fireworks, firecrackers, fireworks, etc.;
2. Knives, sharp or blunt objects;
3. Firearms, military or police equipment (including main parts) and imitations;
4. Radioactive, corrosive and toxic substances;
5. All liquids and containers, such as water, soft drinks and alcoholic beverages;
6. Other inappropriate items that are prohibited by the public security organs or Free Sky.
(2) It is prohibited to illegally climb guardrails and facilities or conduct other acts that may endanger the safety of others at Free Sky.
(3) It is prohibited to play with balloons, kites, electric toys, electric flying toys, etc. at Free Sky.
(4) Without approval, it is forbidden to gather for publicity, put on performance, hang slogans, distribute leaflets, chase or play within the scope of Free Sky.
(5) Without approval, it is forbidden to shoot TV or movies, commercial advertisements or promotional videos within the scope of Free Sky.
Ⅳ Restrictions on Smoking and Pets
(1) Smoking is prohibited in any area of Free Sky; spitting and littering are also forbidden.
(2) Pets of any kind, except trained and certified guide dogs, are forbidden from entering Free Sky.
Ⅴ Storage
Free Sky provides free storage services. If you carry large luggage, please place it at the deposit center.
Ⅵ Weather
For the effects of weather, Free Sky doesn't guarantee any perfect viewing effect. For severe weather, irresistible natural disasters or force majeure (such as lightning, rain, snow, hail, heavy fog, heavy rain, typhoon, etc.) where the equipment cannot operate safely, Free Sky may temporarily shut down its access to tourists.
Ⅶ Lost & Found
If you find any items missing during sightseeing, please call +86 755 2916 3888 for assistance.
Ⅷ Disclaimer
Tourists should take good care of their belongings. Free Sky is not responsible for any loss of or damage to such belongings.